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Mekapath > Terms and Conditions

Terms and Conditions

Terms and Conditions – NDIS Provider Melbourne

Welcome to Mekapath. By accessing our website and using our services as a trusted NDIS Provider Melbourne, you agree to comply with the following Terms and Conditions. These terms ensure transparency, fairness, and the highest quality of care for our participants.

1. Acceptance of Terms

By engaging with our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of our services.

2. Service Provision

Mekapath provides disability care and support services under the NDIS framework. All services are tailored to individual needs, and availability may depend on eligibility, funding, and NDIS approval.

3. Participant Responsibilities

To ensure smooth delivery of services, participants agree to:

  • Provide accurate and updated information.
  • Respect our staff, carers, and other participants.
  • Use services for lawful and intended purposes only.

4. Payments & Fees

Fees are charged according to your approved NDIS plan and schedule. Any out-of-scope or additional services will be discussed and agreed upon before commencement.

5. Limitation of Liability

While we strive to provide the best disability support services, Mekapath will not be liable for indirect, incidental, or unforeseen damages arising from use of our website or services. Our liability is strictly limited as per NDIS guidelines and relevant Australian Consumer Law.

6. Privacy & Data Protection

Your personal information is protected under our Privacy Policy. By using our services, you consent to the collection and use of your data in accordance with our privacy practices.

7. External Links

Our website may include links to third-party resources, such as Google Terms of Service. Mekapath is not responsible for the content, reliability, or practices of external websites.

8. Updates to Terms

Mekapath reserves the right to update these Terms and Conditions at any time to reflect service, compliance, or policy changes. Updates will be posted on this page, and continued use of our services implies acceptance of updated terms.

9. Contact Us

If you have questions regarding these Terms & Conditions, please visit our Contact Page or email us directly. We are committed to assisting all participants with clarity and fairness.

Last Updated: October 2025

LGBTQ Flag

We honour the diverse communities, such as the LGBTQ community, that we are a part of, and we celebrate the extraordinary diversity of people that each represent.

Aboriginal Flag

We acknowledge the traditional owners of the lands, paying respect to Elders past and present, and recognise Aboriginal people as the original custodians of this land.

Kulin Nations Flag

Aboriginal peoples of the Kulin Nations are the Traditional Custodians of the lands now named City of Greater Dandenong. We live, work, and contribute to the municipality, walking in the footsteps of the Bunurong/Boon Wurrung and Wurundjeri Woi-wurrung Peoples.